Frequently Asked Questions
Everything you need to know about your order and our collections.
What is your standard shipping timeframe within Canada?
We offer expedited shipping across Canada. Orders are typically processed within 1-2 business days, with delivery taking between 3-7 business days depending on your province.
What is your return policy for fashion items?
We accept returns on unworn items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain accessories and undergarments are final sale.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as sizing can vary between different designers and brands.
Do you offer international shipping outside of Canada?
Currently, we specialize in serving the Canadian market to ensure the fastest delivery times and lowest shipping rates for our local customers.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, actual colors may vary slightly depending on your monitor settings and studio lighting.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.